4C

Samsung Washer Error Code 4C — Water Supply Error

Easy Fix 15–30 minutes Tools: Pliers, Bucket, Towel

What this means

The 4C error code is the newer Samsung designation for the same issue as 4E — the washer is not receiving adequate water supply. Samsung updated their error code system around 2015, with 4C replacing 4E on newer models. The causes, diagnosis, and fixes are identical.

Alternate codes: 4E

Step-by-step fix

4 steps
1

Check the water supply valves

Ensure both hot and cold valves behind the washer are fully open. Turn counterclockwise to open.

Sometimes one valve gets accidentally bumped closed when moving items near the washer.

2

Inspect and straighten inlet hoses

Check both inlet hoses for kinks, bends, or pinching. Straighten any kinks and ensure hoses have a gentle curve — no sharp bends.

Leave at least 4 inches between the washer and the wall to prevent hose kinking.

3

Clean the inlet mesh filters

Turn off water supply valves. Disconnect hoses from the washer. Use pliers to remove the small mesh screens from inside the valve inlets. Rinse under running water. Reinstall and reconnect hoses.

If you have hard water, these screens should be cleaned every 3–6 months.

4

Verify adequate water pressure

Samsung washers require minimum 0.5 bar (7.25 PSI) water pressure. If your home has low water pressure overall, it may not fill the washer quickly enough.

Try running the washer at a time when no other water-using appliances are running.

When to call a professional

If supply is clear and pressure is adequate but the error persists, the water inlet valve inside the machine may be electrically faulty and need replacement.

Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.

Learn more about our sources

Parts you may need

Water Inlet Valve Assembly

Part #DC62-30312J · $25–$50

If valve solenoid is not opening

Find Part

Braided Stainless Steel Inlet Hose Set

Part #Universal 6ft · $15–$25

Recommended upgrade from rubber hoses

Find Part

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Quick Info

BrandSamsung
ApplianceWashing Machine
Error Code4C
DifficultyEasy Fix
Est. Time15–30 minutes