LG Washer Error Code dE — Door Open Error
What this means
The dE error code indicates the LG washer's door (or lid on top-load models) is not fully closed or the door lock mechanism has failed. The machine will not start or will pause mid-cycle if it cannot confirm the door is securely latched. This can be caused by obstructions, a misaligned door, or a faulty door lock switch.
Alternate codes: dE1
Step-by-step fix
4 stepsCheck for obstructions
Open the door fully and inspect the door latch area and rubber gasket for any clothing, debris, or objects that may be preventing the door from closing completely. Wipe down the latch and strike area.
Small items like socks can get wedged between the door gasket and drum, preventing a complete seal.
Close the door firmly
Close the door and press firmly until you hear a distinct click. On front-load models, you should hear the door lock engage about 5–10 seconds after pressing Start. If you don't hear the lock clicking, the latch mechanism may be faulty.
Try lifting the door slightly as you close it — sagging hinges can prevent proper alignment.
Inspect the door latch assembly
If the door closes but the lock won't engage, the door latch switch may be defective. On front-loaders, remove the door boot clamp and peel back the gasket to access the latch. Test continuity with a multimeter — the latch should show continuity when closed.
Power surges can damage the door lock's electronic components.
Reset the washer
Unplug the washer for 5 minutes, then plug it back in. This resets the control board and can clear a false door error. If the error persists after reset, the door lock assembly likely needs replacement.
When to call a professional
If the door lock assembly or door hinge needs replacement and you're not comfortable with disassembly, a technician can handle this in about 30 minutes. Also call a pro if the control board is not sending the lock signal.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Door Lock Switch Assembly
Part #EBF49827803 · $30–$55
If door lock does not click or show continuity
Door Hinge Assembly
Part #4775ER2004A · $25–$40
If door is sagging and not aligning with latch
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