Kenmore Washer Error Code UE — Unbalanced Load During Spin Cycle
What this means
The UE error code on Kenmore washers means the machine has detected an unbalanced load during the spin cycle and cannot continue. This is especially common on Kenmore models made by LG. The washer will attempt to rebalance the load several times before displaying this code. It's typically caused by washing a single heavy item, unevenly distributed laundry, or a washer that isn't sitting level.
Alternate codes: uE, UB
Step-by-step fix
3 stepsOpen the door and redistribute the load
Pause the cycle and open the door. Rearrange the clothing so it's evenly distributed around the drum. If there's a single bulky item like a blanket, add a couple of towels to counterbalance.
Wash sheets and towels together rather than a single sheet alone — matching weight helps the drum balance.
Check that the washer is level
Place a level across the top of the washer in both directions. Adjust the front leveling feet by turning them with a wrench. The rear legs on many Kenmore models are self-adjusting — tilt the washer forward slightly and set it back down to let them reset.
An unlevel floor can cause recurring balance errors — consider placing a 3/4-inch plywood board under the washer for a flat surface.
Inspect the suspension system
If the error keeps appearing with properly balanced loads, unplug the washer and check the suspension rods (top-load) or shock absorbers (front-load). Push down on the inner tub — it should spring back gently without excessive bouncing.
Replace suspension components in complete sets to ensure even support on all sides.
When to call a professional
If rebalancing loads and leveling the washer don't help, the drum bearings or spider arm bracket may be worn, causing the drum to wobble on its axis. These repairs are labor-intensive and best handled by a professional.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Suspension Rod Kit (set of 4)
Part #4902FA1665Q · $25–$45
Required if suspension rods have lost their dampening ability
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