Kenmore Washer Error Code F9 E1 — Drain Pump Not Emptying Tub
What this means
The F9 E1 error code on Kenmore washers means the drain pump is unable to empty the tub within the allotted time (usually 8 minutes). Water may remain standing in the drum after the cycle stops. This is commonly caused by a clogged drain filter, a kinked drain hose, a blocked plumbing standpipe, or a failed drain pump motor.
Alternate codes: F9E1
Step-by-step fix
4 stepsClean the drain pump filter
Locate the drain pump filter access panel at the lower front of the washer. Place towels and a shallow pan underneath. Slowly turn the filter cap counterclockwise and let trapped water drain into the pan. Pull the filter out and remove any lint, coins, buttons, or debris.
Have extra towels ready — a surprising amount of water can come out, especially if the tub is still full.
Check the drain hose for clogs or kinks
Pull the washer away from the wall. Inspect the drain hose running from the washer to the standpipe or laundry sink. Straighten any kinks. Disconnect the hose and check for blockages by running water through it.
The drain hose should not be inserted more than 8 inches into the standpipe, and the standpipe should be at least 30 inches tall to prevent siphoning.
Clear the standpipe or drain line
If the hose is clear, the clog may be in the home plumbing. Pour hot water down the standpipe. If it backs up, use a drain snake to clear the blockage.
A slow-draining standpipe is a very common hidden cause of washer drain errors — it's easy to overlook.
Test the drain pump motor
If the filter and hoses are clear but the washer still won't drain, the drain pump itself may be defective. Unplug the washer, access the pump from the bottom or front panel, and listen for humming when a cycle starts. A humming pump that doesn't move water likely has a broken impeller.
If the pump is completely silent when the washer should be draining, check the pump's wire harness connection before replacing it.
When to call a professional
If you've cleared all blockages and the drain pump motor is confirmed dead, replacing the pump is a moderate DIY job. If you're uncomfortable working with hose clamps and electrical connections under the washer, call a technician.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Drain Pump Motor Assembly
Part #W10876537 · $25–$50
Required if the pump impeller is broken or motor is dead
Drain Hose Extension Kit
Part #Universal 6ft · $10–$18
Only if the existing hose is damaged or too short
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