GE Washer Error Code E23 — Drain Pump Relay Failure
What this means
The E23 error code on GE washers indicates that the drain pump relay on the main control board has failed. The washer cannot activate the drain pump to remove water from the tub. Water may remain in the tub after a cycle, or the washer may stop mid-cycle because it cannot drain. The flood protection system may also be activated.
Step-by-step fix
3 stepsCheck for a clogged drain
Before assuming the relay has failed, check the drain hose for kinks or clogs. Also check the drain pump filter (if accessible) for trapped debris like coins or buttons.
If water drains manually when you lower the drain hose into a bucket, the pump and hose are likely fine — the issue is electrical.
Test the drain pump
Unplug the washer. Access the drain pump (typically at the bottom front). Disconnect the pump wires and test the pump motor with a multimeter for continuity. A good pump reads 5–15 ohms.
Check pump activation during a cycle
If the pump tests good but doesn't run during a drain cycle, the control board's relay is not sending power to the pump. The main control board needs to be replaced.
When to call a professional
Control board replacement is recommended for a technician if you're not experienced with appliance electrical work.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
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