Samsung Refrigerator Error Code 39E — Ice Maker Function Error
What this means
The 39E error code indicates a general ice maker function error, often related to the ice maker motor, the ejector mechanism, or the ice tray heater. The ice maker may not be cycling through its ice-making and ejecting process properly.
Alternate codes: 39C
Step-by-step fix
3 stepsReset the ice maker
Press and hold the ice maker reset button for 10 seconds. The ice maker should initiate a test cycle. Listen for the motor running and ice being ejected.
The reset button is usually on the side or bottom of the ice maker unit.
Check for jammed ice
Remove the ice bucket and look inside the ice maker for ice that may be jammed in the ejector mechanism. Remove any stuck ice by hand.
Clumped or oversized ice pieces can jam the ejector fingers.
Inspect the ice maker assembly
If the ice maker won't cycle even after a reset and clearing jams, the ice maker motor or tray heater may have failed. On Samsung models, these are typically not individually replaceable — the entire ice maker assembly needs replacement.
Before replacing, make sure the ice maker is turned on and the wire signal arm (if equipped) is in the down position.
When to call a professional
If the ice maker assembly replacement doesn't resolve the error, the control board's ice maker circuit may need diagnosis by a technician.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Ice Maker Assembly
Part #DA97-15217D · $80–$150
If ice maker won't cycle after reset and jam clearance
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