Samsung Dryer Error Code hE — Heating Error
What this means
The hE error code indicates a problem with the dryer's heating system. The heating element, thermal fuse, or thermistor may be faulty. The dryer may run but clothes won't dry, or it may shut off as a safety precaution due to overheating.
Alternate codes: HC, hC
Step-by-step fix
3 stepsCheck the lint filter and exhaust vent
A clogged vent restricts airflow and causes overheating. Clean the lint trap and disconnect the exhaust duct to check for blockages. Run the dryer briefly with the duct disconnected — if it works, the vent is the problem.
Dryer vents should be cleaned at least once a year. Long vent runs (over 25 feet) are especially prone to clogging.
Test the heating element
Unplug the dryer and access the heating element (usually behind the rear panel). Use a multimeter to test for continuity. If the element reads open (OL/infinity), it's burned out and needs replacement.
A broken coil inside the heating element housing is visible — look for a gap or break in the wire coils.
Test the thermal fuse and thermistor
The thermal fuse is a one-time safety device — once it blows, the dryer won't heat. Test with a multimeter for continuity. Also test the thermistor — it should read approximately 10,000 ohms at room temperature.
A blown thermal fuse is almost always caused by a clogged vent — fix the vent or the new fuse will blow too.
When to call a professional
If you're not comfortable using a multimeter or accessing internal components, a technician can diagnose and replace the heating element, thermal fuse, or thermistor in about an hour.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Links may earn us a commission at no extra cost to you. We only recommend parts relevant to this repair.