LG Washer Error Code UE — Unbalanced Load
What this means
The UE error code means the LG washer cannot balance the laundry load for the spin cycle. A lowercase 'uE' means the washer is attempting to rebalance automatically, while an uppercase 'UE' means it has given up. This is commonly caused by washing a single heavy item, overloading, or the machine not being level.
Alternate codes: uE
Step-by-step fix
4 stepsRedistribute the laundry
Open the door and redistribute the clothes evenly around the drum. If washing a single heavy item like a blanket or comforter, add a few towels to help balance the load.
Washing a single heavy item (like a rug or comforter) is the most common cause of UE errors.
Check the load size
Make sure the washer is not overloaded. Laundry should fill no more than three-quarters of the drum. Also ensure the load is not too small — a single light item can also cause imbalance.
Mix large and small items together for better balance during the spin cycle.
Level the washer
Place a bubble level on top of the washer. Adjust the leveling feet by turning them clockwise (to lower) or counterclockwise (to raise). Lock each foot in place by tightening the lock nut against the base of the machine.
An unlevel washer can cause excessive vibration and repeated UE errors. All four feet must be firmly on the floor.
Check the shock absorbers
If the washer is level and properly loaded but still shows UE, the suspension rods or shock absorbers may be worn. Push down on the drum firmly and release — if it bounces more than once, the shocks are worn.
On LG front-load washers, worn shock absorbers are a common cause of persistent UE codes after several years of use.
When to call a professional
If the error persists after leveling the washer and ensuring proper load distribution, the suspension rods, shock absorbers, or the rotor position sensor may need replacement. These repairs require significant disassembly.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Shock Absorber Set (4 pack)
Part #4901ER2003A · $30–$60
If drum bounces excessively after pressing down
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