KitchenAid Dryer Error Code E5 — Dry Rack Sensor Lost Signal
What this means
Error code E5 indicates the dryer lost the signal from the dry rack sensor during a Dry Rack (stationary drying) cycle. The dry rack is an accessory that sits inside the drum for drying items like shoes or stuffed animals without tumbling. If the sensor signal is lost, the dryer shuts off all outputs because it cannot detect whether the rack is properly installed.
Step-by-step fix
4 stepsReposition the dry rack
Open the dryer door and ensure the dry rack is properly seated on its support brackets inside the drum. The rack should sit level and stable.
The rack has specific mounting points — make sure it is not resting on the drum itself.
Clean the rack sensor contacts
Wipe the sensor contacts on the dry rack and inside the drum where the rack connects. Lint or residue can interfere with the signal.
Use a dry cloth or rubbing alcohol on a cotton swab to clean the contacts.
Restart the Dry Rack cycle
Close the door and restart the Dry Rack cycle. Monitor for the first few minutes to ensure the error does not reappear.
If you don't need the dry rack, you can remove it and use a regular tumble dry cycle instead.
Inspect the dry rack for damage
If the error persists, check the dry rack for bent or broken mounting tabs that prevent proper seating. Replace the rack if damaged.
A damaged rack that doesn't sit level can intermittently lose sensor contact.
When to call a professional
If the rack is properly installed and the contacts are clean but the error persists, the sensor circuit in the dryer may be faulty. This is rare and requires professional diagnosis.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
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