Frigidaire Washer Error Code E23 — Drain Pump Relay Failure
What this means
Error code E23 indicates the drain pump relay on the electronic control board is stuck or has failed. The washer cannot activate the drain pump to remove water from the tub. This is typically a control board issue rather than a pump problem.
Step-by-step fix
4 stepsPower cycle the washer
Unplug the washer for 5 minutes, then plug it back in and run a drain cycle to see if the error clears.
Sometimes a power surge can cause a temporary relay malfunction.
Check the drain pump wiring
Access the control board and inspect the wiring harness from the board to the drain pump. Look for loose, burnt, or corroded connections.
Burnt-looking terminals on the connector are a strong indicator of relay failure.
Test the drain pump
Use a multimeter to check the drain pump motor for continuity. If the pump tests fine, the relay on the control board is the problem.
A working drain pump motor typically reads 5–15 ohms.
Replace the control board
If the relay has failed, the entire main control board must be replaced. Remove the back panel, disconnect all wiring harnesses, and install the new board.
Take a photo of all wire connections before disconnecting the old board.
When to call a professional
If you're not comfortable working with electrical connections or if the new control board doesn't resolve the issue.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
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