Samsung Washer Error Code E3 — Spin / Unbalanced Load (Top-Load)
What this means
The E3 error code on Samsung top-load washers indicates the machine detected an unbalanced load during the spin cycle and could not correct it after multiple attempts. The washer tries to redistribute the load by agitating and retrying, but if the imbalance persists, it stops and displays this code. This is equivalent to the UE/UB code on front-load models.
Step-by-step fix
4 stepsRedistribute the laundry
Open the lid and rearrange the clothing more evenly around the tub. Avoid washing a single heavy item (like a bath mat) by itself — add a few towels to balance it.
Large items like blankets and comforters tend to clump on one side. Spread them evenly around the agitator or impeller.
Reduce the load size if overloaded
If the washer is packed full, remove some items. Overloaded washers cannot redistribute laundry effectively.
Fill the tub to about 3/4 capacity for optimal washing and spinning.
Check that the washer is level
Place a bubble level on top of the washer. If it is not level, adjust the leveling feet by turning them clockwise (down) or counterclockwise (up). All four feet should be firmly on the floor.
An unlevel washer amplifies vibrations and makes it easier for loads to go off-balance.
Inspect the suspension rods (if recurring)
If the E3 code happens frequently regardless of load size, the suspension rods that stabilize the tub may be worn or broken. Open the top panel and check the rods connecting the tub to the frame.
Worn suspension rods allow the tub to swing excessively. Replace all four rods as a set for even damping.
When to call a professional
If the code recurs after leveling and the suspension rods look good, the tub bearing or spin basket may be damaged. A technician should inspect the drive system.
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Suspension Rod Kit (set of 4)
Part #DC97-16350C · $20–$40
If rods are visibly worn, stretched, or broken
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