Samsung Washer Error Code E1 — Water Fill Timeout (Top-Load)
What this means
The E1 error code appears on Samsung top-load washers when the machine does not detect enough water entering the tub within the expected timeframe. This is equivalent to the 4E/4C code on front-load models but uses the E-series designation on older top-load platforms. Causes include closed water supply valves, kinked fill hoses, clogged inlet screens, low water pressure, or a faulty water inlet valve.
Step-by-step fix
4 stepsCheck the water supply faucets
Verify that both the hot and cold water faucets behind the washer are fully open.
If the faucets are old gate valves, open them all the way — even a partially closed valve can reduce flow enough to cause a timeout.
Inspect the fill hoses
Check both fill hoses for kinks or tight bends. Straighten any kinks and ensure the hoses are not pressed against the wall.
Replace rubber fill hoses every 5 years. Braided stainless steel hoses are more durable and less prone to kinking.
Clean the inlet valve screens
Turn off the water supply. Disconnect the fill hoses from the back of the washer. Inside the valve inlet ports you will see small mesh screens. Remove them with pliers and clean sediment and debris with a toothbrush.
Clogged screens are extremely common in areas with hard water. Clean them annually as preventive maintenance.
Test the water inlet valve
If water flow is good and screens are clean but the tub still doesn't fill, the water inlet valve may be faulty. Unplug the washer and test the valve solenoid coils with a multimeter (expect 500–1,500 ohms each).
Listen for a hum or click when the cycle starts — silence means the valve is not energizing.
When to call a professional
If water supply and the valve are good but the washer does not fill, the control board may not be sending a signal to the valve. A technician should diagnose.
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Water Inlet Valve
Part #DC62-00142G · $20–$45
If valve solenoid reads open or valve does not open
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