Samsung Washer Error Code 3E3 — Motor Hall Sensor Error
What this means
The 3E3 error code indicates the main control board is not receiving valid speed feedback from the motor's hall sensor. The hall sensor monitors the motor's rotational speed, and when it fails, the control board cannot regulate spin speed properly. This can cause the washer to stop mid-cycle.
Alternate codes: 3C3, EA
Step-by-step fix
4 stepsReset the washer
Unplug the washer for 5 minutes. Plug it back in and run a cycle. If the error was caused by a temporary glitch, this may clear it.
Power surges can temporarily disrupt hall sensor readings.
Inspect the hall sensor wiring
Access the motor (typically from the back panel). Check the small wire connector on the hall sensor for loose or corroded pins. Reconnect firmly if loose.
The hall sensor is usually a small component mounted directly on the motor stator.
Test the hall sensor
Disconnect the hall sensor connector and use a multimeter to test resistance between the sensor pins. A good hall sensor typically reads between 5 and 15 ohms.
If you get an open-line (OL) reading, the sensor is faulty.
Replace the hall sensor
If faulty, remove the old hall sensor from the motor stator and install the replacement. Reconnect the wiring and run a test cycle.
Hall sensors are inexpensive and much easier to replace than the full motor.
When to call a professional
If the hall sensor tests good but the error persists, the main control board may need replacement. A technician can perform a more thorough diagnosis.
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Hall Sensor / Tachometer
Part #DC31-00098A · $8–$20
If hall sensor tests open or out of range
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