Samsung Refrigerator Error Code 82E — Ice Dispenser Motor Error
What this means
The 82E error code indicates the ice dispenser motor that drives the auger (the corkscrew-shaped rod in the ice bucket) has failed. When you press the ice dispenser lever, the auger should turn to push ice forward into the chute. If the motor is burned out, jammed with ice, or the wiring is damaged, ice will not dispense even though the ice maker is producing ice normally.
Alternate codes: 82C
Step-by-step fix
4 stepsCheck for ice clumps in the bucket
Remove the ice bucket and break apart any large clumps of ice that may be jamming the auger. Ice clumps form when the ice melts slightly and refreezes together.
If the ice has fused into a solid block, run warm water over the bucket briefly to loosen it.
Inspect the auger motor area for ice blockage
With the ice bucket removed, look into the ice chute and around the auger motor coupling. If ice has accumulated around the motor shaft, use a hair dryer to melt it.
A door gasket leak can cause recurring ice buildup in this area.
Test the ice dispenser motor
Unplug the refrigerator. Access the ice dispenser motor (behind the freezer door panel or behind the ice bucket housing). Disconnect the motor harness and test for resistance — expect 10–80 ohms for a good motor.
Try turning the motor shaft by hand. If it doesn't turn or feels gritty, the motor is mechanically failed.
Replace the dispenser motor
Remove the mounting hardware, disconnect wiring, and install the new motor. Reassemble, replace the ice bucket, and test dispensing.
Run ice through the dispenser immediately after installation to verify the auger turns and ice flows freely.
When to call a professional
If the motor tests good but doesn't receive power when the lever is pressed, the dispenser switch or control board may be at fault. A technician should diagnose the electrical circuit.
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Ice Dispenser Auger Motor
Part #DA31-00020E · $20–$50
If motor reads out of range or shaft is seized
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