Samsung Refrigerator Error Code 15E — Ice Room Fan Motor Error
What this means
The 15E error code indicates the ice maker compartment fan motor has failed. This fan helps maintain the proper temperature inside the ice-making section of Samsung French Door refrigerators. When it stops working, ice production will decrease or stop entirely, and existing ice may partially melt and clump together.
Alternate codes: 15C
Step-by-step fix
4 stepsPower cycle the refrigerator
Unplug for 2 minutes, then restore power. Open the freezer and listen for the ice room fan running behind the ice maker housing.
Ice production should resume within 24 hours if the reset clears the error.
Access the ice room fan
Remove the ice bucket and ice maker assembly from the freezer door or upper freezer section. The ice room fan is usually mounted behind or to the side of the ice maker housing.
Refer to your model's service manual for the exact fan location — it varies between French Door and side-by-side models.
Test the fan motor
Unplug the refrigerator. Disconnect the fan motor connector and test resistance with a multimeter (5–40 ohms expected). Check that the blade spins freely.
If ice has frozen around the fan, thaw it with a hair dryer and test again — the motor may be fine once cleared.
Replace the fan motor if needed
Swap the fan motor, reconnect wiring, reinstall the ice maker assembly and ice bucket. Restore power and verify ice production over 24 hours.
Also clean the ice compartment drain hole to prevent future ice buildup around the fan.
When to call a professional
If the fan motor tests good but the error persists, the control board or wiring harness may be at fault. Call a technician for further diagnosis.
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Ice Room Fan Motor
Part #DA31-00244B · $18–$35
If motor fails resistance test or bearing is seized
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