Samsung Microwave Error Code E-13 — Gas Sensor Max Time Error
What this means
The E-13 error code indicates the gas or humidity sensor has exceeded its maximum allowed response time. During sensor cooking, the microwave expects the sensor to detect a certain moisture level within a set time. If the sensor cannot reach the threshold (due to sensor failure, a sealed or very dry food item, or sensor contamination), this error appears.
Alternate codes: E13
Step-by-step fix
3 stepsReset the microwave
Unplug the microwave for 60 seconds, then plug it back in.
A one-time sensor timing error can clear with a reset.
Clean the sensor area
Thoroughly clean the interior of the microwave, especially the sensor element (a small protruding component on the top or side wall). Food splatters and grease film can insulate the sensor.
Steam a bowl of water with lemon juice for 2 minutes first to loosen residue, then wipe clean.
Use manual cooking mode
If sensor cook modes continue to trigger this error, use manual timed cooking as a workaround until the sensor can be serviced.
The microwave should work normally in all manual/timed modes.
When to call a professional
If the error persists after cleaning, the sensor likely needs replacement. Microwave internal repairs should be performed by a qualified technician due to high-voltage components.
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Humidity/Gas Sensor
Part #DE81-08985A · $15–$30
If sensor fails after cleaning (requires professional installation)
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