KitchenAid Oven Error Code F2-E5 — Cancel Key Line Open
What this means
Error code F2-E5 indicates the Cancel button's electrical line on the touchpad is open, meaning the control board cannot detect the Cancel key. This is typically caused by a worn or damaged touchpad membrane, a broken trace on the keypad circuit, or a loose ribbon cable connection between the touchpad and control board.
Alternate codes: F2E5
Step-by-step fix
4 stepsPower cycle the oven
Turn off the circuit breaker for 1 minute, then restore power. Check if the error clears and the Cancel button works.
A temporary connection issue can sometimes be resolved by a power reset.
Check the ribbon cable
Unplug the oven and remove the control panel cover. Locate the ribbon cable connecting the touchpad to the control board. Ensure it is fully seated in the connector.
These ribbon cables can work loose over time due to heat cycling of the oven.
Test the Cancel key
Reconnect power and press the Cancel key multiple times. If it does not respond at all, the touchpad membrane is likely damaged.
If other keys work but Cancel does not, the issue is specifically the Cancel key trace on the membrane.
Replace the touchpad
If the touchpad and control board are separate components, replace just the touchpad. If they are a combined assembly, the entire unit must be replaced.
Check your model number — some KitchenAid ovens have a combined touchpad/control board that must be replaced as one unit.
When to call a professional
If you are unsure whether the touchpad and control board are separate or combined on your model, professional service can prevent ordering the wrong part.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Touchpad/Overlay
Part #WPW10206085 · $50–$120
Required if touchpad membrane is worn or damaged
Control Board with Touchpad (combined)
Part #WPW10340935 · $150–$300
Required if touchpad and board are one assembly
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