KitchenAid Dishwasher Error Code FAE1 — Detergent Dispenser Failure
What this means
Error code FAE1 (also displayed as 10-1 on some models) indicates an electrical fault with the detergent dispenser. The control board cannot communicate with or power the dispenser motor/solenoid. This prevents the dispenser door from opening to release detergent during the wash cycle, resulting in dishes not being cleaned properly.
Alternate codes: FA E1, 10-1, F10E1
Step-by-step fix
4 stepsCheck the dispenser manually
Open the dishwasher door and manually test the detergent dispenser. Close the dispenser door and check if it clicks shut and opens smoothly when the release button is pressed.
Remove any dried detergent residue that may be preventing the dispenser door from operating.
Clean the dispenser assembly
Use hot water and a small brush to clean all detergent buildup from the dispenser, latch, and hinge. Dried detergent can jam the mechanism.
An old toothbrush works well for cleaning the dispenser latch and hinge area.
Inspect the dispenser wiring
Disconnect power and remove the inner door panel. Locate the dispenser motor/solenoid wiring and check for loose or damaged connections.
The dispenser wiring connects to the control board through the door hinge area — check for pinched wires.
Test the dispenser motor
Use a multimeter to test the dispenser motor or solenoid for continuity. Replace the dispenser assembly if it fails the test.
Expected resistance varies by model — check the tech sheet for your specific model's specifications.
When to call a professional
If the dispenser and wiring test good but the error persists, the control board may have a faulty output circuit. Professional diagnosis is recommended.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Detergent Dispenser Assembly
Part #WPW10199696 · $40–$80
Required if dispenser motor fails continuity test
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