Kenmore Washer Error Code F2 E2 — User Interface Communication Error
What this means
The F2 E2 error code on Kenmore washers indicates a communication breakdown between the user interface (UI) board and the central control unit (CCU). The UI board is behind the front display panel, while the CCU is at the rear of the washer. A loose wire harness, a power surge, or a failed board can cause this error. The washer will not respond to button presses.
Alternate codes: F2E2
Step-by-step fix
3 stepsPower cycle the washer
Unplug the washer for 5 minutes, then plug it back in. Press any button to see if the display responds. A power surge can temporarily disrupt board communication.
If the display flickers or shows garbled text, the UI board is likely the problem.
Check the wire harness between boards
Remove the top panel by unscrewing the rear screws and sliding it back. Locate the wire harness running from the UI board (front panel) to the CCU (rear of machine). Disconnect and reseat both ends firmly.
Look for pinched wires where the harness passes through the machine frame.
Replace the UI board or CCU
If the harness is intact and connections are secure, one of the boards has failed. The UI board is more commonly the failure point. Replace it first. If the code persists, replace the CCU.
Photograph all connections before removing a board to ensure correct reassembly.
When to call a professional
If replacing both boards does not resolve the issue, there may be an internal wiring fault in the harness.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
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