Kenmore Refrigerator Error Code Er SS — Pantry Drawer Sensor Error
What this means
The Er SS error code on Kenmore Elite refrigerators with a temperature-controlled pantry or deli drawer indicates the drawer's temperature sensor (thermistor) has failed or is reading out of range. The drawer may not maintain the correct temperature for its selected setting. This code is specific to models with adjustable-temperature middle drawers.
Alternate codes: ErSS
Step-by-step fix
3 stepsPower cycle the refrigerator
Unplug for 5 minutes and restore power. A temporary sensor glitch may clear after reset.
If you recently changed the drawer temperature setting, the sensor may need time to stabilize.
Locate and test the pantry drawer sensor
Remove the pantry drawer. The temperature sensor is usually mounted on the inside rear wall of the drawer compartment or on the air duct leading into the drawer. Disconnect the sensor and test with a multimeter — expect 5,000–15,000 ohms at room temperature.
If the sensor reads 0 or infinite, it has failed.
Replace the sensor
Remove the failed sensor from its mounting clip or bracket. Install the new sensor in the same position and reconnect the wiring.
Ensure the sensor is in the airflow path — not hidden behind items in the drawer.
When to call a professional
If the sensor tests correctly but the error persists, the control board or the damper/heater system for the drawer may need professional evaluation.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
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