Kenmore Refrigerator Error Code Er FF — Fresh Food Section Fan Error
What this means
The Er FF error code on Kenmore refrigerators indicates the fresh food section evaporator fan motor has failed or is not operating. This fan circulates cold air from the evaporator coils into the refrigerator compartment. Without it, the fridge section will warm up while the freezer may remain cold. Common causes include a failed fan motor, ice buildup on the fan, or a wiring issue.
Step-by-step fix
4 stepsCheck if the fridge is warm and freezer is cold
If the freezer is staying cold but the refrigerator section is warming up, this strongly points to the fresh food fan not circulating cold air. Verify both compartment temperatures.
Place a thermometer in the fridge — it should be between 35–38°F (1.7–3.3°C). If it's above 40°F, food safety is at risk.
Locate and listen for the fan
The fresh food fan is typically located behind a panel at the back of the refrigerator compartment. Open the fridge door and hold the door switch closed. Listen for the fan. If it's silent, open the panel to inspect.
On some Kenmore models, the fresh food fan is in the upper rear of the fridge compartment; on others, it's behind a vent panel near the bottom.
Check for ice buildup
Remove the interior back panel in the refrigerator section. Look for frost or ice around the fan blades. If present, defrost the area with a hair dryer on low heat. Ice buildup can prevent the fan from spinning.
Heavy ice buildup suggests a defrost system problem — after fixing the fan issue, monitor for recurring ice.
Test and replace the fan motor
Unplug the refrigerator. Disconnect the fan motor wires and test for continuity with a multimeter. Try spinning the fan blade by hand. If the motor is burned out or seized, replace it. Remove the mounting screws, swap in the new motor, and reconnect the wires.
Transfer the fan blade from the old motor to the new one if the replacement doesn't include a blade.
When to call a professional
If the fan motor tests good and spins freely but the error persists, the main control board or the thermistor that triggers the fan may be faulty. A technician can test the complete circuit.
Related error codes
Information compiled from manufacturer service manuals, official troubleshooting documentation, and appliance repair industry resources. This guide is for informational purposes only — always consult a qualified technician for complex repairs.
Learn more about our sourcesParts you may need
Fresh Food Evaporator Fan Motor
Part #WR60X10307 · $20–$45
Required if motor fails continuity testing or is seized
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